The digital platform dedicated to Patient Support Programs

Sofia is our virtual assistant based on artificial intelligence, trained on medical-scientific libraries and designed to support both patients and medical staff.

Through an omnichannel communication system (WhatsApp, SMS, telephone), Sofia automates and optimizes booking management, significantly reducing costs and operating times.
Sofia independently manages reservations, changes and cancellations of appointments, sends personalized reminders and can automatically reschedule visits if necessary.
All this using the tools's native encryption and granular access control: privacy by design.

In the treatment process, Sofia becomes an essential support for the patient: she provides detailed information on the correct intake of medications, answers doubts and questions about the therapy, and sends personalized reminders, intervenes in case of non-intake and facilitates the reordering of the medication.

The platform offers detailed and real-time analysis on the effectiveness of the actions implemented, allowing informed decisions and increasingly effective strategies.